Return to Help menu | Do I have to pay sales tax? | | | You only have to pay sales tax if you are located in Texas- the same state as our warehouse. | | I have a question on my charges. | | | Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | | I need a copy of my receipt/invoice. | | | Click the "My Account" link at the top right hand side of our site to print invoices. | | When will my credit appear on my account? | | | Credits usually take 7-10 business days from the time we receive your item(s). | | When will my credit card be charged? | | | Unlike many companies who charge you when you place your order, regardless of how long it will take to ship, we do not believe that you should pay for your order until it is packed and ready to ship. Therefore, your credit card will not be charged until immediately before we ship your item(s). |
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